· 5 min read
5 product page mistakes costing your Shopify store sales

This one is a teardown rather than a list: a real jeans product page, opened on a phone, walked in the order a customer walks it. The five mistakes it makes are the five I find on almost every apparel and DTC product page I open, which is why it is worth watching even if you do not sell jeans.
1. Photos that show the product but never sell it
The page had eight photographs. All eight were the jeans, flat, on white, from angles that differ by about fifteen degrees. Not one showed them on a person, in daylight, from behind, or close enough to see the denim.
A flat lay tells you what the shape is. It does not tell you what you will look like, which is the only question the buyer is actually asking.
The fix, in order: one on-body shot from the front, one from behind, one close enough to read the fabric. Video if you have it.
2. Fit anxiety with nothing on the page that answers it
Apparel returns are mostly fit, and fit anxiety is mostly unanswered questions: does it run small, where does it sit, what is the model wearing. This page had a size chart — two taps away, in a modal, in centimetres only.
The fix: put the model's height and size under the photos, and answer "runs small / true to size / runs large" in three words on the page itself.
3. Reviews on the ninth screen
The reviews were there, and they were good — 4.7 from a few hundred people. They began nine full phone screens below the buy button, under the shipping accordion and a related-products carousel.
The buying decision happens on the first screen or two. Social proof that arrives after it has been made is decoration.
The fix: the star rating and count go next to the title, and two real review quotes go above the fold. Leave the full list where it is.
4. Trust questions answered in the footer
Shipping cost, delivery time, and the returns window were all findable — in the footer, on three separate pages. The buyer is standing at the buy button doing arithmetic about whether this is a risk, and the answers are two navigations away.
The fix: one line under the Add to Cart button. Free returns for thirty days, ships in two, delivered by Friday. It does not need to be pretty.
5. A page designed on a laptop, bought on a phone
The layout was built in a desktop viewport where everything fits side by side. On the phone that most of its traffic uses, the price sat below the fold, the Add to Cart button was below three paragraphs of brand story, and the size selector was a native dropdown with fourteen options.
The check: open your own best seller on your phone right now. Can you see the price without scrolling?
The pattern in all five is the same: the page was built to describe the product, not to answer the objections standing between a stranger and a purchase.
If you want this done on your page, the free audit is exactly this — one URL in, a recording and a prioritised fix list back in two business days.
Want this done on your page?
One URL in, a five-to-ten minute recording and a prioritised fix list back in two business days. No call, no pitch deck.
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